ISIC Australia is operated in Australia by STA Travel Pty Ltd ABN 34 004 801 512. STA Travel Pty Ltd trading as STA Travel, VIC 30808, NSW 2TA001112, ACT 216/D/3, QLD TAG468, Tasmania TAS128, WA 9TA75, NT 005, SA TTA56 and its related entities (referred to as STA Travel, we, us or our) protects the privacy of all our travellers whether you visit one of our branches or our Internet site.
What information we collect
When you consult us in one of our branches or over the telephone, or provide your details online, we will collect personal information that is relevant to you and your travel arrangements. This includes providing necessary information to airlines, tour companies, car hire agencies, hotels or insurance providers to fulfill your travel arrangements. By consulting us and providing your personal information to make a booking, or by making a booking, you consent to STA Travel using any personal information for the purpose of making and completing travel arrangements on your behalf.
Promotions that run on our site may be sponsored by companies other than STA Travel, or may be co-sponsored. Some or all data collected during a promotion (including personal information) may be shared with the co-sponsor(s). If data collected is to be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you don’t want your data to be shared.
When you visit the STA Travel web site, we may collect and store information about your visit on an anonymous, aggregate basis. This information may include the time and length of your visit, the pages you looked at on our site and the site you visited just before coming to ours. We may also record the name of your Internet service provider. We only use this information only to measure site activity and to develop ideas for improving our site.
Who is collecting your information
With whom such information will be shared
When you make travel arrangements with STA Travel and provide information (including personal information) about yourself, we use this information to complete your travel arrangements and to provide you with promotional information. This may include sharing your personal information with our related entities, and to third parties that provide products and services to us or through us. Some or all of the data collected during a promotion may be shared with the co-sponsor(s).
STA Travel may also disclose the personal information that we collect about you when we have reason to believe that it is necessary to identify, contact, investigate and raise concerns about, or bring legal action against, persons or entities who may be causing (or who may in future cause) injury to you, to us or to others.
We may also disclose your personal information if required by law or otherwise permitted by the Privacy Act 1988 (Cth) (Privacy Act) or other relevant laws in Australia which relate to the protection of personal information, including any future amendments to those laws (Privacy Laws). To avoid doubt, we may disclose your personal information if permitted by the National Privacy Principles under the Privacy Act and any amendments to them (including if they are replaced by the Australian Privacy Principles).
Email subscription opt in and opt out
If you would like to receive news about the latest deals; events and competitions we welcome you to sign-up to our emails.
If you subscribe to our newsletter, the frequency of our emails is once a month on average. Very occasionally you will receive more than one per month when there is a late-breaking deal.
You can unsubscribe at any time by simply clicking on the “unsubscribe” link on our emails.
Your email address will only be used for the purpose for which you have provided it and it will not be added to an external mailing list or used for any other purpose without your consent.
ISIC card information
The information submitted to us is confidential. We do not sell it to anyone. We will only use the information that you supply for the purpose of verifying your cardholder status. Information and discounts are correct at time of printing and are subject to change without notice.
You take on line privacy seriously, and so does STA Travel. It’s our way of sustaining your trust in STA travel and our products and services. This means we will take all reasonable measures to ensure your information is secure and have implemented technology for this purpose.
STA Travel is committed to protecting your privacy. We use the information we collect on our sites to make our service the best they can be and to enhance your overall experience. We do not sell, trade or rent your personal information to others.
Feedback, access and corrections
STA Travel welcomes your questions and comments about privacy. Please contact us if you have any queries or concerns, or if you wish to request access to, or to update, your personal information, via the links below.