ISIC Thailand

Privacy policy

ISIC Thailand is a department within STA Travel Company Limited, registered in Thailand with registered address 317 Chamchuri Square Building, Room 326, Fl 3, Phayathai Road, Phatumwan, Bangkok, Thailand, 10330. Our company registration number is 0105528026741.

We have developed a privacy policy to inform you what information we may collect from you, what this information will be used for, with whom such information will be shared and the security procedures we have implemented to protect your privacy.

What information we collect

When you consult us in one of our branches or over the telephone, or provide your details online, we will collect personal information that is relevant to you and your travel arrangements. This includes providing necessary information to airlines, tour companies, car hire agencies, hotels or insurance providers to fulfill your travel arrangements. By consulting us and providing your personal information to make a booking, or by making a booking, you consent to STA Travel using any personal information for the purpose of making and completing travel arrangements on your behalf.

Promotions that run on our site may be sponsored by companies other than STA Travel, or may be co-sponsored. Some or all data collected during a promotion (including personal information) may be shared with the co-sponsor(s). If data collected is to be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you don’t want your data to be shared.

When you visit the STA Travel web site, we may collect and store information about your visit on an anonymous, aggregate basis. This information may include the time and length of your visit, the pages you looked at on our site and the site you visited just before coming to ours. We may also record the name of your Internet service provider. We only use this information only to measure site activity and to develop ideas for improving our site.

Who is collecting your information

When you are on the site and are asked for personal information, you are sharing that information with STA Travel only except when explained in this privacy policy.

With whom such information will be shared

When you make travel arrangements with STA Travel and provide information (including personal information) about yourself, we use this information to complete your travel arrangements and to provide you with promotional information. This may include sharing your personal information with our related entities, and to third parties that provide products and services to us or through us. Some or all of the data collected during a promotion may be shared with the co-sponsor(s).

STA Travel may also disclose the personal information that we collect about you when we have reason to believe that it is necessary to identify, contact, investigate and raise concerns about, or bring legal action against, persons or entities who may be causing (or who may in future cause) injury to you, to us or to others.

We may also disclose your personal information if required by law or otherwise permitted by the Privacy Act 1988 (Cth) (Privacy Act) or other relevant laws in Thailand which relate to the protection of personal information, including any future amendments to those laws (Privacy Laws). To avoid doubt, we may disclose your personal information if permitted by the National Privacy Principles under the Privacy Act and any amendments to them (including if they are replaced by the Thailand Privacy Principles).

We may also transfer your personal information to persons outside of Thailand in accordance with this privacy policy (including by contacting overseas airlines, tour companies, car hire agencies, hotels or insurance providers) if your travel arrangements involve overseas travel. In this case, we may transfer your personal information to relevant persons based or operating in the country/countries in which you are travelling or planning to travel. We may also transfer your personal information to our ultimate parent company (Diethelm Keller Ltd) in Switzerland in accordance with this privacy policy.

Email subscription opt in and opt out

If you would like to receive news about the latest deals; events and competitions we welcome you to sign-up to our emails.

If you subscribe to our newsletter, the frequency of our emails is once a month on average. Very occasionally you will receive more than one per month when there is a late-breaking deal.

You can unsubscribe at any time by simply clicking on the “unsubscribe” link on our emails.

Your email address will only be used for the purpose for which you have provided it and it will not be added to an external mailing list or used for any other purpose without your consent.

Terms and conditions - data

Terms for the processing of personal data to receive personalized offers

If the Applicant consents at time of application, further to impart consent to certain Information Society Services, as amended, administrators are allowed to the use the Applicant’s e-mail address for sending commercial communications relating to the benefits and services granted by the cards, and especially business communications relating to benefits and discounts for ISIC/IYTC/ITIC card holders, for cultural and promotional events organized to promote the use of these cards, offers from organizations cooperating with the authorities designated for holders of these cards (mobile operators, banks, discounts and benefits, etc.) . Permission to send commercial messages may be withdrawn at any time by written notification to the Seller.

The Applicant hereby understands and agrees that his/her personal data in the above-mentioned range, for the purpose above and beyond the above mentioned period can be processed by an authorized staff manager, possibly through cooperating third parties or external contractors processors and that his/her personal data will be centrally processed for the above verification purposes by ISIC/IYTC/ITIC Global Office (IGO), headquartered Store Kongensgade 40H, DK1264 Copenhagen K, Denmark, and business address Keizersgracht 174-176, 1016 DW Amsterdam, The Netherlands, which is a service company of the Danish NGO ISIC Association providing benefits and discounts for students, teachers and youth, and this purpose is disseminated and made accessible to third parties in countries with different legal regime of protection of personal data.

ISIC card information

The information submitted to us is confidential. We do not sell it to anyone. We will only use the information that you supply for the purpose of verifying your cardholder status. Information and discounts are correct at time of printing and are subject to change without notice.

The ISIC website may contain links to web sites operated and maintained by third parties over which we have no control. The information practices of those web sites are not covered by this privacy policy. Any information you provide to third party web sites will be governed under the terms of each such web site’s privacy policy. We have no responsibility or liability whatsoever for the content, actions or policies of third party web sites. We encourage you to read the privacy policies of all third party web sites that link to this site because such privacy policies may be materially different from our privacy policy.


You take on line privacy seriously, and so does STA Travel. It’s our way of sustaining your trust in STA travel and our products and services. This means we will take all reasonable measures to ensure your information is secure and have implemented technology for this purpose.

In summary

STA Travel is committed to protecting your privacy. We use the information we collect on our sites to make our service the best they can be and to enhance your overall experience. We do not sell, trade or rent your personal information to others.

Your consent

By using our sites, consulting us in one of our branches or over the telephone, or providing your details to make a booking, you consent to the collection and use of this information by STA Travel in accordance with this privacy policy.

If you choose not to provide your personal information to us for the purposes set out in this privacy policy, we may not be able to undertake certain activities for you such as providing you with requested information, products or services.

Feedback, access and corrections

STA Travel welcomes your questions and comments about privacy. Please contact us if you have any queries or concerns, or if you wish to request access to, or to update, your personal information, via the links below.

STA Travel reserves the right to alter our privacy policy, as business needs require. Any alterations to this policy will be posted on our website in a timely manner.